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Appointments

Patients are seen by appointment.

To make an appointment with the doctor or a practice nurse please ring 0121 766 8828 or call at the surgery between 08:00 and 18:00. It is usually easier to get through on the phone after 9am.

Please tell the receptionist if you wish to see a particular doctor

Appointments can be booked up to one month ahead.

There are a variety of appointments available; some are bookable 48 hours ahead, some next day, and advanced appointments available.

If you feel you have an urgent problem please tell the Receptionist when you telephone.

We now offer evening and Saturday morning appointments, please contact reception for further information. Alternatively please click on the link on the right "Extended Access" 

On Line Appointments

Some appointments can be booked online via the link at the top of this page however initially you must be registered and issued with a PIN number. Any Receptionist will be happy to help you to get registered.

Urgent Appointments

Please contact the surgery first thing in the morning if you feel you need to be seen urgently.

Punctuality

We do our best to keep surgeries to time and to keep your waiting time to a minimum. There is a self-check in area to log yourself in when attending an appointment. If you arrive more than 10 minutes late it will be necessary for you to re-book your appointment or be prepared to wait until the end of the session.

There are some more things you can do to help us reduce waiting times in surgery: Please think carefully about your problem before you come,try to decide what is bothering you most of all and how you would like to be helped.Wearing loose clothing that is easily removed and replaced can help to save time for you and other patients.Keeping your mobile phone switched off in the surgery can also help to reduce delays.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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