Patients are seen by appointment.
To make an appointment with the doctor or a practice nurse please ring 0121 766 8828 or call at the surgery between 08:00 and 18:00. It is usually easier to get through on the phone after 9am.
Please tell the receptionist if you wish to see a particular doctor
Appointments can be booked up to one month ahead.
There are a variety of appointments available; some are bookable 48 hours ahead, some on the same day and a few urgent appointments are available every day.
We now offer evening and weekend appointments, please contact reception for further information. Alternatively please click on the link on the right "Extended Access"
On Line Appointments
Some appointments can be booked online via the link at the top of this page however initially you must be registered and issued with a PIN number from reception.
Repeat prescriptions will not be issued during an urgent consultation.
You are expected to see the first available doctor.
We do our best to keep surgeries to time and to keep your waiting time to a minimum. There is a self-check in area to log yourself in when attending an appointment. If you arrive more than 10 minutes late it will be necessary for you to re-book your appointment or be prepared to wait until the end of the session.
There are some more things you can do to help us reduce waiting times in surgery: Please think carefully about your problem before you come,try to decide what is bothering you most of all and how you would like to be helped.Wearing loose clothing that is easily removed and replaced can help to save time for you and other patients.Keeping your mobile phone switched off in the surgery can also help to reduce delays.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.